Do you run a sunbed facility? It cannot be over-emphasized just how important staff training is in any type of tanning facility.
There are 'Health & Safety Executive' guidelines that must be followed.
Staff must know about the type of sunbeds they are offering, correct session times, skin types, medical contra-indications, tanning guidelines and of course staff must understand the range of tanning products they are offering.
There are many different types of sunbeds.
They all have different types of tubes which means the output of the machines will vary according to the amount and strength of the tubes fitted.
How can you advise your client of the correct session times if you do not understand the machines you are offering.
This is advice you should be given from your sunbed supplier.
In recent years the tanning industry has been knocked by negative press reports based on poorly run salons where clients were not given the correct advice.
A minority of salons were found to be allowing people to use their sunbeds regardless of skin type, age or medical background.
This really does not help the industry nor the tanning client.
Some people believe that to run a tanning facility you can simply install sunbeds, sit back and make money...
Incorrect! A sunbed client needs to be given a consultation.
Advice should be given about certain medical conditions or medications that could affect their skin.
The client will need help to correctly determine their skin type.
From this the client can be offered them the correct session times and interval times between their sessions and of course make sure that the customer is using suitable eye protection.
If you do this, then you will make money.
Every customer should complete and sign a record card.
Advice should be given about the maximum amount of sessions per year.
Customer care can not be overdone and your clients will notice this.
People tend to use salons where they feel confident and safe in the hands of a trained sunbed adviser.
Cleaning and hygiene is another area that is of the up-most importance.
Staff need to be trained how to clean a sunbed properly and why this is so important.
What a better way to promote your tanning facility than to give first class customer care and CORRECT advice, offering well maintained, well sanitized sunbeds.
If your staff do not know the benefits of using a sunbed then neither will your clients.
Product training is another important part of a successful salon.
Tanning products can be a large part of a salons income however, if staff do not understand your range of products there is a risk of clients being sold the incorrect lotion for their skin type.
Sunbeds are designed to offer a controlled tanning environment, but staff MUST be trained to maintain this level of customer service.
The best way for a sunbed user to guarantee a salon is being properly run with trained staff is to look for the 'Sunbed Association' logo in a salon window.
If a salon is a member of the Sunbed Association then you are guaranteed to be given correct advice and the standard of customer care you would expect.
There are 'Health & Safety Executive' guidelines that must be followed.
Staff must know about the type of sunbeds they are offering, correct session times, skin types, medical contra-indications, tanning guidelines and of course staff must understand the range of tanning products they are offering.
There are many different types of sunbeds.
They all have different types of tubes which means the output of the machines will vary according to the amount and strength of the tubes fitted.
How can you advise your client of the correct session times if you do not understand the machines you are offering.
This is advice you should be given from your sunbed supplier.
In recent years the tanning industry has been knocked by negative press reports based on poorly run salons where clients were not given the correct advice.
A minority of salons were found to be allowing people to use their sunbeds regardless of skin type, age or medical background.
This really does not help the industry nor the tanning client.
Some people believe that to run a tanning facility you can simply install sunbeds, sit back and make money...
Incorrect! A sunbed client needs to be given a consultation.
Advice should be given about certain medical conditions or medications that could affect their skin.
The client will need help to correctly determine their skin type.
From this the client can be offered them the correct session times and interval times between their sessions and of course make sure that the customer is using suitable eye protection.
If you do this, then you will make money.
Every customer should complete and sign a record card.
Advice should be given about the maximum amount of sessions per year.
Customer care can not be overdone and your clients will notice this.
People tend to use salons where they feel confident and safe in the hands of a trained sunbed adviser.
Cleaning and hygiene is another area that is of the up-most importance.
Staff need to be trained how to clean a sunbed properly and why this is so important.
What a better way to promote your tanning facility than to give first class customer care and CORRECT advice, offering well maintained, well sanitized sunbeds.
If your staff do not know the benefits of using a sunbed then neither will your clients.
Product training is another important part of a successful salon.
Tanning products can be a large part of a salons income however, if staff do not understand your range of products there is a risk of clients being sold the incorrect lotion for their skin type.
Sunbeds are designed to offer a controlled tanning environment, but staff MUST be trained to maintain this level of customer service.
The best way for a sunbed user to guarantee a salon is being properly run with trained staff is to look for the 'Sunbed Association' logo in a salon window.
If a salon is a member of the Sunbed Association then you are guaranteed to be given correct advice and the standard of customer care you would expect.
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